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What do I do if I'm missing a portion of my order?Updated 5 months ago

We're sorry you didn't get everything you ordered! Don't worry, we'll make sure your full order gets to you.

Here's what might be happening:

  • Multiple Shipments: If you ordered a bunch of goodies or any pre-order items, they might be on separate adventures to your doorstep. Check your shipping confirmation emails for different tracking info. Your missing item could still be on its way!
  • Missing Items: If something that should have come with your order is missing, fear not. Snap a pic of your package, and the items you did receive, and upload it here. We'll work our magic to get you that missing item in no time!

Need more help? Send us a message here

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