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Product Questions

What size Bogg bag should I order?

The Original Bogg Bag: Our largest hero at 19" x 15" x 9.5", this bag is the Mary Poppins of totes – practically perfect for every occasion. Heading to the beach, a family picnic, or a day filled with errands? It's got room for towels, snacks, sunscr

How much does my Bogg bag weigh?

To learn about your Bogg bag's weight limit, click here!. Need more help? Send us a message here ✨

What are Bogg bags made of?

At the heart of your Bogg Bag's durability and unique charm is a material known as EVA. This innovative material crafts the body of both the Original and Baby Bogg Bags, as well as the steadfast base of the Beauty and the Bogg Cosmetic Bag. For a tou

What is the weight limit for my Bogg bag?

We know your Bogg Bag quickly becomes your go-to for everything from beach days to grocery runs, holding all your essentials (and then some). While they're designed to be your sturdy sidekick, even superheroes have their limits:. For the Original Bog

Does my Bogg Bag come with inserts or do I need to order them separately?

Your Bogg Bag isn't just a bag; it's a system designed for your life in motion. Each one comes equipped with clear, color-trimmed inserts that seamlessly match your bag's hue. The Original Bogg Bag comes with both a large and a small insert, ensuring

How do I care for my Bogg Bag?

Welcome to your go-to guide for keeping your Bogg Bag looking and feeling its best. Whether it's your daily carry-all or your adventure tote, here’s how to ensure it stays in tip-top shape:. Q: How do I maintain the shape of my Bogg Bag?. A: Maintain

How do I clean my Bogg Bag?

To wash your Bogg Bag, water will do the trick!  For messier trips, use mild soap and water or a simple antibacterial/baby wipe. Learn how to wash your Canvas Bogg Bag here. For Bogg Brrr and Beauty bags, use a soft cloth and mild soapy water to trea

How do I clean my Canvas Bogg Bag?

You can clean your Canvas Bogg Bag in two ways: spot cleaning or machine wash. Need more help? Send us a message here ✨

What do I do if the straps are twisted?

Check out our tutorial video below:. Need more help? Send us a message here ✨

How do I install or move my inserts?

Easy! To install your insert bag, use your thumb to simply push the white snap through the desired hole. To remove, use your thumb to push the white snaps back through the hole. Just a heads up - the white snaps should not be unsnapped or yanked on.

How do I attach the Bogg Bevy to my Bogg Bag?

The Bogg Bevy simply hooks onto the outer rim of your Bogg Bag. It is not installed into any of the Bogg Bag holes like the Bits or Inserts. Need more help? Send us a message here ✨

How do I attach or move Bogg Bits and inserts?

To install your Bit, use your thumb to simply push the white snap through the desired hole. To remove, use your thumb to push the white snap back through the hole. Just a reminder, the white snap should not be unsnapped or yanked on. Need more help?

How do I clean my Bogg Brrr and Beauty bags?

For Bogg Brrr and Beauty bags, use a soft cloth and mild soapy water to treat surface stains on the nylon and canvas. Need more help? Send us a message here ✨

My Bogg Bag is losing its shape - what do I do?

Oh no! While it's rare for a Bogg Bag to become misshapen, it can happen when something has been leaning on it for a long period of time. To restore the shape, we recommend trying the following:. If neither of those options help restore the shape, pl

My strap broke or was chewed on - what do I do?!

Not to worry!. Replacement straps can be purchased. Please reach out to us here and we'll be happy to assist in getting your Bogg Bag repaired ASAP!. P.S. We wouldn't say no to a picture of the furry criminal if one was involved in the destruction 😊

One of the B Buttons that hold my straps is broken - is there any way to fix it?

Yes! A replacement B Button will make your Bogg Bag as good as new. Reach out to us here with your order number, name, shipping address, and an image of your Bogg Bag in its entirety for assistance. Need more help? Send us a message here ✨

The white snap that holds my insert has broken - can I get a new one?

As long as the insert itself is still intact, then we can send replacement white snaps to get your insert reattached. Reach out to us here with your order number, name, shipping address, and an image of your Bogg Bag in its entirety for assistance. N

How do I know if my Bogg Bag can be repaired?

We understand that accidents happen, and we're here to assist you! Below is a detailed guide on the items eligible for repair or replacement:. B button:                                       White Snaps:. Bogg Bag Strap & Insert: Should your strap or

How do I know if a website selling Bogg Bag products is authentic?

At Bogg Bag, we prioritize ensuring that our customers receive authentic products and a high-quality experience when shopping with us. We would like to clarify that we are in no way affiliated with any third-party resellers or dealers. Purchasing fro

Can I Customize a Bogg Bag?

At the moment, we don’t offer custom Bogg bags. However, we completely understand how fun and exciting it would be for our customers to design their unique bags, and it's something we’ve been hearing from many of you!. While custom orders aren’t avai

Will you restock Sold-Out items, and how will I know?

We know how disappointing it is when an item you want is sold out, but the good news is we often restock popular products! To stay updated, here’s how you can easily keep track:. With these options, you'll always be in the know and never miss out on

How do I keep my Bogg Bag straps looking their best?

Bogg Bag Straps Tips, Tricks, & FAQ’s. The straps on Bogg Bags are designed to hold their shape when placed in the downward "U" position when not in use. If the straps are consistently kept upright for long periods, they may lose some of their natura

Bogg Bevy Tips, Tricks, & FAQs

The Bogg Bevy is the ultimate drink caddy, designed to sit inside your Original or Baby Bogg Bag to keep your favorite beverages close at hand. Made from the same durable, washable material as your bag, it's easy to clean and built to last. Tips for

How can I get the most out of my Brrr Cooler insert?

Bogg Brr Cooler Tips, Tricks, & FAQ’s. The Brrr Cooler insert is designed to work best with ice packs or blocks. Since the insert isn’t fully waterproof, using loose ice can lead to leaks as it melts. To ensure a leak-free experience and keep the coo

Why does the top edge of my Bogg Bag have slight variations?

Each Bogg Bag is crafted using a special molding process to create its signature shape. In the final stage, the top edges are hand-trimmed, which may result in slight marks or minor variations. These subtle imperfections are a natural part of the han

How to Keep Your Decorative Bit in Place?

Decorative Bit Tips, Tricks, & FAQ’s. If your Decorative Bit is rotating, spinning, or shifting out of position, simply wrap a small rubber band around the back stem (the part that goes into the bag). This adds just the right amount of friction to he